Data Recovery by Bizmarts

Methodology:

• the subject data storage media is tested for basic functions. If media does not pass basic startup process: (spin up, identify itself) no recovery by Bizmarts is possible. Time frame is about 15 minutes. Drive may be submitted to Data Systems for clean room disassembly and attempted recovery. There is a flat fee of $750, payable in advance for this attempted recovery. If no recovery occurs, $500 will be refunded to the customer.
• if subject drive passes initial startup test, then a bit copy is made from the media to a temporary drive equivalent in size to the target drive. Time frame is about 2 hours.
• the subject drive is then processed to identify and relocate bad sectors. Time frame is from 4 - 12 hours depending on the size of the drive in gigabytes
• a second bit copy is made of the subject drive onto a second temporary drive. Time frame is about 2 hours.
• using the second temporary drive a partitioning process is run to inspect, identify, and verify the contents of all partitions. Time frame is from 2-6 hours depending on size of the drive in gigabytes.
• the second temporary drive is then processed to recover the contents of all relevant  subdirectories and the files in each. Typically no attempt is made to recover application and operating system subdirectories such as C:\WINNT, PROGRAM FILES, C:\WINDOWS. Time frame is from 4 - 16 hours.
• recovered subdirectories and their file contents are copied to alternate media: CD, Online storage, Flash Drive, DVD, EIDE/SATA hard drives. Time frame is about an hour. 
• a virus/trojan/ad-ware/malware scan is run on the contents of the new media's files

Service Period & Costs

• Subject drive will be processed within five business days
• Recovery costs vary by type of media processed, degree of damage to media, size and contents of the media
• A non-refundable service charge of $150 must be paid in advance before media can be submitted for service work.
• Customer will be billed at the rate of $90/hr of "bench time" which is the actual time a technician will be actively engaged in recovery. (While each segment of the recovery process may take many hours, a technician is actively engaged only a small percentage of the time.)
• Estimated final cost is from $150 to $350 per subject drive, and allowance will be made for minimal or incomplete recovery results.

Indemnification

• Customer providing media for recovery attempts must sign and date this release from all claims of any kind related to recovery attempts in favor of Bizmarts. While every attempt will be made to responsibly recover data on media, no guarantee can be provided about the process.

I, ______________________________, on this date____________ have read, understood, and agree to the above. Signature indicates service payment has been made.

Please send this signed original with the reference equipment or via mail to: Bizmarts, 222 White Eagle Dr, Waleska, GA, 30183

Contents: 2 Pgs - LUD: 112411