What an Old Sears Catalog Could Teach eBay Today
http://www.nytimes.com/2004/05/09/business/yourmoney/09digi.html?ex=1399435200&en=91b473794feed6b4&ei=5007&partner=USERLAND
If someone coined an eBay rule, it might be this: "Satisfaction most emphatically not guaranteed. All sales final."
posted by Richard at
Sunday, May 09, 2004
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